The ITIL 4 Foundation course is an entry-level certification that introduces the key concepts of ITIL (Information Technology Infrastructure Library), a framework for IT service management (ITSM). It covers ITIL’s guiding principles, service value system (SVS), and four dimensions of service management. The course helps professionals understand how ITIL practices enhance business value, improve efficiency, and align IT services with organizational goals. ITIL 4 Foundation is ideal for IT professionals, service managers, and anyone involved in ITSM.