Compare ITIL 4 Foundation vs. ITIL v3, explore key changes, benefits, and career opportunities in ITIL jobs and IT governance in South Africa.
The ITIL framework is a globally recognized set of best practices for IT governance and service management. With the transition from ITIL v3 to ITIL 4 Foundation, significant changes have been introduced to focus more on value creation and business alignment rather than just technology. This blog will explore these changes in simple terms, helping professionals understand the evolution of ITIL and its impact on ITIL certification and IT governance South Africa.
The transition from ITIL v3 to ITIL 4 is primarily a shift from processes to practices. ITIL v3 had 26 defined processes, while ITIL 4 Foundation introduced 34 management practices to emphasize:
Feature | ITIL v3 | ITIL 4 Foundation |
---|---|---|
Approach | Process-based | Practice-based |
Number of Processes | 26 | Replaced by 34 Management Practices |
Focus | Technology-driven | Business value-driven |
Co-creation of Value | Not emphasized | Strongly emphasized |
Feature | ITIL v3 | ITIL 4 Foundation |
Guiding Principles | 9 | 7 |
CSI Model | Continual Service Improvement | Continual Improvement |
ITIL v3 (Four Ps) | ITIL 4 (Four Dimensions) |
People | Organizations & People |
Processes | Value Streams & Processes |
Products | Information & Technology |
Partners | Partners & Suppliers |
ITIL v3 Certification | ITIL 4 Certification |
ITIL Foundation | ITIL 4 Foundation |
ITIL Intermediate | ITIL Specialist Modules |
ITIL Expert | ITIL Managing Professional |
ITIL Master | ITIL Strategic Leader |
If you are looking for ITIL training South Africa, Prompt Edify offers ITIL corporate training to help professionals gain expertise in IT service management. Our courses prepare candidates for the ITIL certification exam, ensuring they understand key areas like:
For those interested in taking the ITIL certification exam, here are some key details:
With ITIL expertise, professionals can explore a variety of roles, including:
The transition from ITIL v3 to ITIL 4 Foundation brings a modernized approach to IT service management, aligning IT with business value. Whether you are looking for ITIL corporate training, an ITIL certification, or ITIL jobs in South Africa, Prompt Edify can help you take the next step in your IT career.
Get started with ITIL training South Africa today and stay ahead in the ever-evolving world of IT service management!
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