ITIL 4 Certification: Cost, Validity & Career Benefits Explained

Discover ITIL 4 training costs in Dodoma, Angola & Rabat. Learn about exam details, career scope, and certification benefits!

How much Does ITIL Training Cost?

Certification Level	Description	Average Cost (USD)
ITIL Intermediate	Intermediate level with specialized modules	$700 - $1,300
ITIL Expert	Advanced level showcasing in-depth knowledge	$1,300 - $2,200
ITIL Master	The highest level demonstrating mastery of ITIL	$2,200+

How much is an ITIL certification in Dodoma?

In Dodoma, the average cost of the ITIL Foundation certification is ₦79,000 for training and $250 for the test. Alternatively, you can choose to purchase a self-study pack for ₦49,000. According to some suppliers, the entire cost of the training is roughly ₦786,756.

How much is an ITIL training in Angola?

In Angola, the average cost of the ITIL Foundation certification is ₦79,000 for training and $250 for the test. Alternatively, you can choose to purchase a self-study pack for ₦49,000. According to some suppliers, the entire cost of the training is roughly ₦786,756.

How much is an ITIL certification in Rabat?

In Rabat, the average cost of the ITIL Foundation certification is ₦79,000 for training and $250 for the test. Alternatively, you can choose to purchase a self-study pack for ₦49,000. According to some suppliers, the entire cost of the training is roughly ₦786,756.

How much does the ITIL 4 exam cost?

Taking the exam alone (without training) typically costs between $150 to $300.

How long does it take to learn ITIL?

For most people, 2 to 5 days of training is enough to understand the basics and prepare for the ITIL 4 Foundation exam.

How many hours is ITIL certification?

The full course is around 16 to 20 hours of study. Some do it over a weekend, while others prefer spreading it out over a week.

How long is the ITIL exam?

You get 60 minutes to complete 40 multiple-choice questions. It’s a timed test, but most people finish before the hour ends.

Is the ITIL exam online or offline?

The exam can be taken online from home or in person at an approved center. Online is more common now.

Is ITIL an open-book exam?

No, it’s closed book, so you’ll need to know your stuff before taking it.

Is the ITIL exam multiple choice?

Yes, every question in the exam is multiple choice—no long answers, just pick the right one.

Can you self-study for ITIL 4?

Absolutely. Many people self-study using books or online courses. That said, guided training can help clarify the tougher concepts.

Is ITIL certification difficult?

The ITIL 4 Foundation exam isn’t tough—if you’re guided the right way.
It consists of 40 multiple-choice questions, and you need just 65% to pass.
At Prompt Edify, our certified trainer with 15 years of hands-on experience ensures you not only understand ITIL concepts but also apply them confidently. With our proven training approach, you're well-prepared to pass the exam on your first attempt.

What is the passing score for ITIL 4?

You need 26 out of 40 questions correct—that’s a 65% passing score.

What is the full form of ITIL?

ITIL stands for Information Technology Infrastructure Library.

Who owns ITIL certification?

The certification is owned and managed globally by PeopleCert in partnership with AXELOS.

Who certifies ITIL?

PeopleCert, in partnership with AXELOS, is the official certifying body for ITIL certification globally — including in Dodoma. Prompt Edify is an accredited training provider, offering ITIL training and certification preparation aligned with global standards.

Does the ITIL certification expire?

No, your ITIL 4 Foundation certification does not expire. It’s valid for life.

Is ITIL 4 certification worth it?

Yes, especially if you work in IT services, support, infrastructure, or operations. ITIL gives you a structure to handle processes better and improve service delivery.

What is the salary of ITIL 4 certified professionals?

Salaries vary, but generally, certified professionals earn between $60,000 to $100,000 per year, depending on experience and role.

Is ITIL a good career?

Yes, ITIL is an excellent career choice.
It opens doors in IT operations, service delivery, and project management—not just in Dodoma, but globally. With ITIL skills, you’re not limited by country—you can work anywhere.

What is an ITIL job?

Common roles include Service Desk Manager, Incident Manager, Change Manager, or IT Project Coordinator. Basically, jobs where you manage how IT services are delivered.

What is the highest level of ITIL?

The top qualification is the ITIL Master, but most professionals aim for Managing Professional (MP) or Strategic Leader (SL) after the Foundation level.

Which is better, ITIL or PMP?

It depends. PMP is for project management, while ITIL is for service management. If you work with IT services and operations, go for ITIL.

Which certification is best for ITIL beginners?

Start with the ITIL 4 Foundation. It gives you the basics and prepares you for more advanced levels later.

What is ITIL Level 4?

“Level 4” refers to the ITIL 4 version, which is the most current and updated framework. It includes modern practices like Agile, DevOps, and digital transformation.

How long is the ITIL valid for?

Once certified, your ITIL certificate is valid forever. You don’t need to renew it.

Who needs ITIL 4 certification?

Anyone working in or with IT services—support teams, IT managers, system admins, analysts—can benefit from Is ITIL certification in demand?

Yes, especially in large organizations or companies with dedicated IT support teams. ITIL skills are always in demand because service management is critical.

Are you ready to enhance your organization’s change management capabilities? Explore ITIL training in South Africa and take your career to the next level with ITIL competency!

Take Your IT Team’s Capabilities to the Next Level with ITIL Training!

Get your team ready for ITIL competency and success in IT service management (ITSM). Learn best practices in incident management, change management, problem management, and continual service improvement to improve efficiency and service quality.
Let’s strengthen IT governance and develop your team’s ITIL expertise! 🚀

📩 Contact us today at Prompt Edify Pvt Ltd to start your ITIL training journey.📧 Email: contact@promptedify.com
📞 Call/WhatsApp: +91 9993286938

Take a Look at Prompt Edify ITIL Training Module

ITIL v4 Foundation| ITIL Specialist Modules | ITIL Strategist | ITIL Master Advanced competency

ITIL 4 Certification: Cost, Validity & Career Benefits Explained

How much Does ITIL Training Cost?

Certification Level

Description

Average Cost (USD)

ITIL Intermediate

Intermediate level with specialized modules

$700 - $1,300

ITIL Expert

Advanced level showcasing in-depth knowledge

$1,300 - $2,200

ITIL Master

The highest level demonstrating mastery of ITIL

$2,200+